Submit a request

Have you registered your product(s)?

In order to file a warranty claim you must register your product, have you done this? Please visit https://focusv.com/apps/product-registration to register your product.

Have you troubleshooted with a Focus V Customer Service Rep (via email or phone)?

When did you purchase your unit?

Order Number or Retailer Name

Can be found through email you purchased with or retailer name.

Unit Serial Number. (Use commas to separate multiple serial numbers)

Locations of serials: http://focusv.com/attyserial | http://focusv.com/baseserial

Where did you purchase your product(s)

Condition of Item

Condition of Item

First Name

Last Name

Street Address

City

State / Province

Country

Phone Number

10 Digit Number: 888-888-8888