Whether you’re experiencing this problem right out of the box or you’ve puffed on your Carta rig a few times and now you’re getting dead air, it’s most likely an issue related to the batteries. If you just got your Carta, pop the battery compartment open and make sure to remove the caps from your batteries. These caps are put in place by our manufacturer to make sure the juice from those batteries isn’t accidentally depleted before the Carta gets to you. If the caps are off and you’re still experiencing issues, make sure to give the connection a good visual inspection for any dust, debris or signs of damage. You also need to charge your Carta Smart Rig when you first get it; a process that takes about 2 hours if you’re using the charging device included with your Carta. Your Carta will be sure to let you know what it’s up to by vibrating softly and blinking its LED lights. When it first starts up, you’ll see the white LEDs blink. If your battery is low, the lights will blink red. Also, you can gauge your remaining battery power by the number of LEDs that are blinking (with 4 LEDs being maximum charge and 1 LED signifying 25% capacity).